In the event that you have a paper claim, the following tools are available to help walk you through the process. If you have questions about submitting a claim, please contact the claims department at the appropriate mill:

West Linn or 503-557-6679
Port Hawkesbury Paper - or 902-625-2460 x5007 

Claims tools - West Linn Paper
Sales & Service/Claims Guide (PDF) »
Claims Form »
Transit Damage Report »
NARI roll numbers »

Claims tools - Port Hawkesbury Paper
Sales & Service/Claims Guide (PDF) »
Tappi Roll Numbering »